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"Excellent care and guidance"

About: Royal Devon & Exeter Hospital (Wonford) / Pre-operative assessment

(as the patient),

Lucy was incredible today, she explained the procedure I will be receiving in great detail and took care of all anxiety I had about anaesthesia.

She ensured that I understood everything and expressed if I had further concerns I could call with questions. We had a lovely conversation and everything I said was met with a friendly smile.

When nervous about a procedure it’s wonderful to have someone like Lucy to make you feel seen and put your mind at ease! 

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