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"Your kindness meant a lot"

About: General practices in Greater Glasgow & Clyde

(as the patient),

Just wanted to give a shout out to Linda who is  a nurse in the treatment room at Renfrew health centre. She supported me when I had a problem with my hearing and went above and beyond with her care and made sure I knew how to move on and get the help I needed.

I was very distressed and she gave me lots of assurance which helped me greatly. Thank you Linda for your kindness it meant a lot.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 4 days ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 21/11/2025 at 09:39
Published on Care Opinion at 09:39


picture of Nicole McInally

Dear Indigofs97

Thank you for taking the time to share your feedback. I am delighted to hear about the excellent care you received from Linda in the Treatment Toom at Renfrew Health Centre. It’s great to know that her kindness made such a positive difference during a distressing time.

I will make sure Linda is made aware of your kind words which I’m sure will be greatly appreciated.

Take Care

Nicole

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