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"A fantastic team"

About: North Devon District Hospital / Oral & Maxillofacial Surgery

(as the patient),

I arrived at the hospital flustered, I was understandably anxious but my wife’s car had broken down 2 miles from the hospital but had managed to make my appointment with a minute to spare.

Needless to say I was not in the best of moods and dreading what awaited me.

The door opened and I was cheerfully invited in. I entered the room and was welcomed by all 3 of the team.

This put me immediately at ease and I was talked through the procedure, what to expect and the effects over the following few days.

I was anxious still but the whole team made me as relaxed and comfortable as possible, constantly checking that I was ok.

The wisdom tooth came out without surgery and whilst I was sat recovering. I was talked through after care and given an information pack with a number to call should I encounter any unpleasant side effects.

A fantastic team, thank you Nigel, Elsa & Sarah.

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Responses

Response from Dianne Cooper, Dental Nurse Team Manager- Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 hours ago
Dianne Cooper
Dental Nurse Team Manager- Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 13/11/2025 at 12:38
Published on Care Opinion at 12:38


picture of Dianne Cooper

Thank you so much for taking the time to share such lovely feedback. I am so pleased to hear that Nigel, Ewa, and Sarah were able to make you feel comfortable and well cared for during your visit—especially after such a stressful start to the day!

It is wonderful to know that the team’s reassurance and clear communication helped put you at ease and that your procedure went smoothly. Your kind words will mean a great deal to them.

We really appreciate your thoughtful comments and are glad you had a positive experience with us.

kind regards

Dianne

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