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"I left feeling reassured and confident"

About: University Hospital Wishaw / Outpatients Physiotherapy

(as a service user),

I was referred to the Gynaecology Physiotherapy team at Wishaw General Hospital and I would like to commend them on the excellent care and support I was given. 

After an initial consultation with Physiotherapist Rachel, I was given a thorough examination and offered loads of helpful advice. I felt very comfortable with Rachel and she answered all my questions in an easy to understand manner. I left feeling reassured and confident about my condition.

Rachel also gave me a follow up telephone consultation just to check if I had any more problems and to reassure me if I had any more problems not to hesitate in getting in touch with.

Thanks Rachel for your help and sensitivity.

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Responses

Response from Laura Walker, Physiotherapy - Wishaw, Physiotherapy, South Lanarkshire University Health & Social Care Partnership 2 weeks ago
Laura Walker
Physiotherapy - Wishaw, Physiotherapy,
South Lanarkshire University Health & Social Care Partnership
Submitted on 18/11/2025 at 17:22
Published on Care Opinion at 18:40


Hi Granny K,

Thank you so much for your feedback. I am delighted to hear that you were offered loads of helpful advice and felt comfortable during your consultation.

Its lovely to hear that you felt reassured and confident about your condition.

I will ensure Rachel hears this feedback and thank you again for taking the time to share.

Laura Walker

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