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"Caring, professional & made me feel at ease"

About: Scottish Ambulance Service / Emergency Ambulance

(as the patient),

I would like to say a huge thank you to Reiss & Blyth based at Glenrothes ambulance service they brought me in to Victoria Hospital in Kirkcaldy they were caring professional & made me feel at ease I cannot thank them both enough they made a difficult time a lot easier.

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Responses

Response from Marie Kennedy, Patient Experience Manager, Corporate Affairs, Scottish Ambulance Service 6 days ago
Marie Kennedy
Patient Experience Manager, Corporate Affairs,
Scottish Ambulance Service
Submitted on 13/11/2025 at 16:15
Published on Care Opinion at 16:15


picture of Marie Kennedy

Thank you, Claire11, for sharing your experience on Care Opinion.
I’m so pleased to hear that Reiss and Blyth from Glenrothes ambulance service were caring, professional and helped you feel at ease during what must have been a difficult time. It’s wonderful to know they made the journey to Victoria Hospital easier for you.

If you’d like us to share your story directly with the Reiss and Blyth, please email sas.feedback@nhs.scot with the name, date, time and address of the call-out and include your Care Opinion username so we can match your message and pass it on.

Thank you again for taking the time to write such positive feedback – it means a lot to the team.

Warm wishes,
Marie

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