"Heart failure"

I was admitted to hospital for an unrelated matter. While i was there, i was diagnosed with heart failure. I felt really upset about and there was talk pacemakers and venricles performing at catastrophically low rate.

When i was discharged, my care in the community was passed to Ellen. She was very calm and really took the time to listen to me and put all the scary news into perspective. She altered my medication to meet my needs.

A few months after being diagnosed, Ellen rang me to say the medication was working and my numbers were within the normal range. She even rang me so I didn't have to wait until our next appointment. She was wonderful and I will be forever grateful