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Thorough service provided

Posted By P salon53

"Thorough service provided"

About: Western Health & Social Care Trust / Community Footcare Services

(as a service user),

I attended podiatry appointment in Waterside Health Centre. I must say Geraldine the podiatry assistant practitioner was excellent. She was cordial professional and very thorough in her assessment and performance of procedure. As I said to her she must have been doing it for a while as was evident in her demeanour and carrying out procedure. I couldn't speak highly enough of her. Thank you Geraldine much appreciated 

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Response from Katherine Buchanan, Principal Podiatrist, Quality and Clinical Practice for High Risk Patients, Podiatry -Allied Health Professional, Western Health and Social Care Trust 2 weeks ago
Katherine Buchanan
Principal Podiatrist, Quality and Clinical Practice for High Risk Patients, Podiatry -Allied Health Professional,
Western Health and Social Care Trust

Submitted on 12/11/2025 at 14:08
Published on Care Opinion at 14:08

picture of Katherine Buchanan

Dear P salon53,

Thank you so much for taking the time to leave feedback for our Podiatry Assistant Practitioner, Geraldine. It is great to know that you had a positive, professional and thorough assessment in your appointment in the Waterside Health Centre.

Geraldine, is indeed a long standing member of the podiatry team and it is evident that through years of experience, she is exceptionally thorough in performing her assessments and procedures.

I have shared your feedback with Geraldine, and the wider team. As positive feedback boosts staff morale.

Thank you once again for taking the time to leave lovely positive feedback.

Regards

Katherine Buchanan

Principal Podiatrist

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