Text size

Theme

Language

"Professional approach"

About: Community Therapy Services / Totton and Waterside

(as a service user),

On Paul's first visit I was impressed by his professional approach to my medical requirements, he listened carefully to my details of existing mobility issues. On each visit Paul has been polite and has guided me to complete different leg exercises which is making a difference. 

Progress is slow, I think because of having fractured my pelvis and lower leg 8 years ago, also having leg nerve damage.

Paul is very caring and compassionate person, his knowledge and willingness to improve my mobility was outstanding.

As an organisation you are very fortunate to have him on your staff. 

If I require further help regarding my existing mobility issues I hope to contact you organisation. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Susan Daniel, Therapy Integrated Lead, Totton & Waterside Therapy Team, SHFT 2 days ago
Susan Daniel
Therapy Integrated Lead, Totton & Waterside Therapy Team,
SHFT

I am a Occupational Therapist and currently manage the Totton & Waterside Therapy Team.

Submitted on 13/11/2025 at 15:17
Published on Care Opinion at 15:17


Thank you so much for your feedback. I am Susan the Team lead for the Totton & Waterside Therapy Team, and I respond to all the feedback for the team.

We really appreciate you taking the time to share your thoughts and experiences regarding our service. I am pleased you were happy with the interventions recieved by Paul and that you were provided exercises to help your recovery.

I will ensure Paul and the team hears your feedback.

Best wishes

Kind Regards

Susan Daniel

Integrated Clinical lead

Totton & Waterside Therapy Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k