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"The care was none other than exceptional"

About: Maternity care / Maternity Triage Maternity care / Midwife Led Unit

(as the patient),

Our second daughter was born recently within the Midwife Led Unit at Victoria Hospital in Kirkcaldy. 

The care myself, husband and our new baby girl received was none other than exceptional. The care and compassion from everyone in the unit and also within maternity triage throughout my pregnancy was amazing. We as a family cannot thank them enough on how they made us feel and the experience we had. Every person we engaged with was amazing and the level of care they provided is something we will never forget and made our experience and time there one we think of so very fondly. 

I would like to thank Lynda and Joanie especially for listening to us and providing the most amazing birth experience when bringing our little girl into the world. 

Also Nikki (MCA) who cared for us until we were discharged home. Cannot thank these ladies and everyone else enough, they are a credit to the NHS. 

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Responses

Response from Pamela Higgins, Inpatient Clinical Midwifery Manager, Maternity Inpatient Services, NHS Fife 5 days ago
Pamela Higgins
Inpatient Clinical Midwifery Manager, Maternity Inpatient Services,
NHS Fife

I am the Clinical Midwifery Manager for Inpatient Midwifery Services

Submitted on 14/11/2025 at 09:56
Published on Care Opinion at 09:56


HI LCross89,

Congratulations on the birth of your second daughter. I hope her and her sister are becoming firm friends.

I am extremely grateful to receive your feedback and will ensure I share with the areas you mention and the individual staff members named. It really does make staffs day when they receive feedback.

We strive for high level compassionate collaborative care and are pleased we achieved this for you and that it impacted positively on your experience.

Thank you again

Pamela Higgins

Clinical Inpatient Midwifery Manager

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