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"I'm not recieving the care I need"

About: Fife Community Services / District Nursing General practices in Fife

(as the patient),

It is with regret I’m having to post this, I feel awful due to the fact that I don't think I'm receiving the proper care due to the practice telling the district nurses not to visit because I had a mobility vehicle

Nurses had stopped visiting me because I had a Motability vehicle lots of other Disabled people have Motability vehicles. They get visits why am I different?

This vehicle has now been handed back to Motability & nursing said that I'm going to receive some help temporarily until my new adapted vehicle arrives then I will be expected to then visit the surgery.

Explained to them that I can't walk & that do they have the required equipment at my GP practice. They have not responded.

Unfortunately, I have an old wound which I have great difficulty getting it to heal as the district nurses have only been visiting once in a blue moon.

This has been going on for a while now, I kept putting it off but I've decided enough is enough as I have been in tears as I don't believe I'm getting the medical assistance I should be getting, it’s getting me down & unfortunately they have not looked at my care plan so how do they know, they don’t know the full picture of my disabilities.

So I'm hoping someone will see this & perhaps give me some advice or help please.

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Responses

Response from Shelley McBain, Interim Service Manager, Primary & Preventative Care, Fife Health & Social Care Partnership 2 weeks ago
Shelley McBain
Interim Service Manager, Primary & Preventative Care,
Fife Health & Social Care Partnership
Submitted on 17/11/2025 at 17:21
Published on Care Opinion at 17:21


picture of Shelley McBain

Hello ospreyct53

My name is Shelley McBain and I am the Service Manager for Primary Care, I am so sorry to hear you are not receiving the care that you need. I would like to discuss this further with you to see if I can help.

You can contact me on shelley.mcbain2@nhs.scot. If you can please drop me an email and I can give you my mobile number, if you would prefer a telephone call.

I look forward to hearing from you

Shelley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Shelley McBain, Interim Service Manager, Primary & Preventative Care, Fife Health & Social Care Partnership 2 weeks ago
Shelley McBain
Interim Service Manager, Primary & Preventative Care,
Fife Health & Social Care Partnership
Submitted on 18/11/2025 at 16:52
Published on Care Opinion at 16:52


picture of Shelley McBain

Hello ospreyct53

Thank you for taking the time to speak with me earlier. I understand you also spoke to Julie Pollock, Team Leader for District Nursing and hopefully things will improve for you, moving forward.

Please take care, and all the very best for your future health

Shelley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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