"True professionalism was shown all the time"

I am in the national treatment centre at Kirkcaldy hospital, getting my right knee replaced due to athritis etc 

About a month before my admission early November I was invited along to a discussion about what to expect when in the hospital 

The 3 people that held the discussion were tremendous people as they were not only interesting as to what their jobs entailed I.e. on the ward or outpatients at the NTC centre they were all very friendly and made my mind more at ease as there seemed a very strong sense of caring as such in the way the nurses presented themselves 

And true professionalism was shown all the time as it was more relaxed presentation as they sat around the table and talked about what the next steps would be from preparation of the shakes that are given to also making sure that plenty of water was being taken as that helps the recovery process also

Can’t fault the discussions as stated each person have their ways of working etc and I personally thought that this was a brilliant idea to hold these sessions as it was definitely reassuring in my mind and even listening to others that attended the meeting said they found it to be really helpful and Interesting 

So when I came to being admitted for my knee replacement I knew exactly where to come and who to contact as the discussion meeting also gave a practice run as such so that also was helpful 

So when I was admitted that day I found the person I spoke to at the reception area was not only friendly but extremely helpful as they explained where room I was to go to and then various people the consultant and the registrar and the nurse in charge etc all very professional and extremely helpful 

After I had my surgery etc I was taken to recovery room then placed onto the ward 

Yet again no complaints etc as not only did I find the ward staff so helpful etc I have been admitted to a room which I can’t complain as it’s kept well cleaned etc 

The nursing staff are so friendly and supportive that I have no complaints about anyone that I’ve interacted with as they’ve been so helpful I can’t thank them enough

As I know that they are doing there job but all seem to go above and beyond I feel 

Even when the cleaners come into the room to clean they to are very friendly and talkative and I thought this is great as many older people may not have visitors and the staff are really friendly etc so they feel at great ease as such

So on closing I can only say that this has definitely been a great experience so far as I’m still on the ward and as stated the staff here are in my eyes brilliant people 

So hopefully people may read this review and I’d thoroughly recommend that if given the chance to attend a consultation meet and greet as I would call it…….they take up the opportunity as this certainly proves just how well people in a business operate as such 

As not only knowledgeable but also the fact that they’re in this type of work for a reason and I know many don’t look forward to operations etc but if they were to come here I reckon they would find it very hard to find faults as in my eyes there is none to find 

Keep up this great work that everyone does and it’ll hopefully get recognition this treatment centre and the whole of NHS fife deserves