"I can't say how much I appreciate feeling listened to and understood"

I called and spoke to Breathing Space call handler Billy recently and was treated with compassion and care and felt truly listened to. Equally on speaking to Brian just the night before he was just as helpful and supportive. This is following my seizure which has left me physically exhausted and mentally more lucid. Being able to offload my feelings has helped immensely.

I can't say how much I appreciate feeling listened to and understood.  And having these positive experiences restores my faith in humanity.

Please ensure they are both given the positive praise they deserve. Thank you.