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"Extremely clear and concise"

About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital / Respiratory medicine

(as the patient),

I arrived at A&E early this morning with acute respiratory problems. I was assessed very quickly by the nursing staff, although I had a lengthy wait to be seen by a doctor.

Thankfully the wait was well worth it, as Dr Russell and his staff were excellent in everything they did for me. The prognosis explanation from Dr Russell in particular was extremely clear and concise and left me with no question outstanding.

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Responses

Response from Pamela Scott, Lead Nurse, Emergency Department/Acute assessment/Clinical assessment unit and urgent care centre, NHS Forth Valley 3 weeks ago
Pamela Scott
Lead Nurse, Emergency Department/Acute assessment/Clinical assessment unit and urgent care centre,
NHS Forth Valley
Submitted on 12/11/2025 at 12:22
Published on Care Opinion at 12:22


Dear triangulumtz85

Thank you for taking the time to post your recent experience of our emergency department. I will share your feedback with Dr Russell and the rest of the team.

I hope you are recovering well

best wishes

pam

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