"They put me right at ease and made me laugh too"

Was very anxious about attending my appointment for bloods and an ecg. I have really bad white coat syndrome and recently diagnosed with autism and adhd. My last experience in the hospital for an ecg didnt go well so I was feeling even worse about it. I told the ladies I was anxious and they were very understanding and empathetic. They explained everything they were doing and let me take some time to calm down. They were also very mindful of my dignity (having to get boobs out) They put me right at ease and made me laugh too which helped me settle. It was such a different experience from last time and I'm very grateful to both ladies for being so professional yet down to earth. Thank you Lynne and Caitlin!