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Fantastic staff

Posted By authenticnm49

"Fantastic staff"

About: Crosshouse Hospital / Accident & Emergency

(as a parent/guardian),

I recently visited Crosshouse A&E with my little boy who had suffered some burns. The doctors and nurses were fantastic. They were understanding, supportive and patient with my little one when caring for him. We had a few more visits to review his injuries over following week and each time we were met with care and compassion from all the staff at A&E, my little boy is healing well and back to normal life, which may not have been the case without this excellent level of care he received. 

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Responses

Response from Laura Train, Clinical Nurse Manager, Emergency Care, NHS Ayrshire & Arran last week
Laura Train
Clinical Nurse Manager, Emergency Care,
NHS Ayrshire & Arran

Submitted on 24/11/2025 at 15:38
Published on Care Opinion at 15:42

Good afternoon,

Thank you for your positive feedback following your little boy's recent visits to our Emergency Department. I hope he is feeling a bit better.

This is a great example of the patient centred care that we strive to provide. It was a pleasure to share your comments with the staff involved. Please accept my best wishes and thank you once again for taking the time to acknowledge your son's care experience.


Laura Train
Clinical Nurse Manager - Emergency Care
University Hospital Crosshouse

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