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"Services have been amazing"

About: Staffordshire Treatment and Recovery Service - STARS / Intensive Family Support Service (IFSS)

(as a service user),

Over a number of years I have been dealing with my partner drinking, which wasn't that bad I mentioned to her family I was getting concerned that I was noticing an increase but they seemed not concerned.

It continued to increase. At one time she promised me she wasn't drinking but I could tell she was. Her drinking just got worse she had many chances to get help but never really engaged in the programme. I gave up work to care for our daughter and now I'm at a point of moving with my daughter to a new home soon. All the services have been amazing in helping me and my daughter and continue to ensure we are ok.

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Responses

Response from Lucy Alcock, IFSS Specialist Hub Manager, Staffordshire Stars, Inclusion yesterday
Lucy Alcock
IFSS Specialist Hub Manager, Staffordshire Stars,
Inclusion
Submitted on 14/11/2025 at 17:17
Published on Care Opinion at 18:59


picture of Lucy Alcock

Thank you for taking the time to share your experience with us. We really appreciate your openness in describing what has clearly been a very challenging journey for you and your family. We understand that supporting a loved one through issues with alcohol use can be extremely difficult, and you have shown how committed you are to your family.

We are sorry to hear how tough things have been for you and at the same time, we are pleased to know that the services involved were able to provide you and your daughter with the care and support that you needed. I will be sure to share your feedback with the team.

We wish you lots of happiness as you move forward into a new home with your daughter and please do reach out, if you need our support in the future.

Thank you again for your thoughtful feedback.

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