"Kept us updated throughout my Dad’s stay"

My dad was admitted to the Royal by my GP with what he thought was a urine infection but after detailed investigation he was informed he had had 2 strokes, was dehydrated and had delirium due to an infection, his bladder was not working and his bowel was compacted. He was initially assessed in acute assessments where he spent 2 days, then 2 days on ward 56 and then transferred to Ward 36 male stroke. Everyone he encountered during his stay was professional and caring and show cased the NHS at is best.

Ward 36 staff and I mean all staff not just medics were fabulous. 

Each member of the team who work on Ward 36 (from the catering staff, student nurses and nursing staff) showed nothing but kindness and patience when dealing with my dad. Nothing was any bother for them and the “banter “ among the staff and staff and patients I know contributed to putting my dad at ease when he was anxious and at his most vulnerable. The team involved in his care (ward staff, occupational therapy, physiotherapists, pharmacist and Dr Iqbal’s team) were so professional and no question we asked was left unanswered. My dad said that because he was washed and dressed and sat up in his chair everyday he felt like he was making progress as the previous days he had been spent in bed on ward 56. We, as a family, cannot thank all of the team in ward 36 enough and we are certain it’s because they all went that extra mile each day that my dad is now home and thriving.

Dr Iqbal was the most amazing consultant. From the minute he introduced himself to my dad he was positive, had a 4 step plan and kept us updated throughout my Dad’s stay. He was upbeat and so respectful in his chats with my dad. He put everyone at ease. We were so lucky he was in charge of dad’s care