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"Support with family struggles"

About: Parent Support Link

(as a service user),

We received truly amazing support from Michelle at the Southampton branch of PSL. When our family was struggling with addiction and all the issues connected, it was a relief to know there was a listening ear and somewhere sane to talk things through.  Michelle was an attentive listener giving gentle guidance but also asking just the right questions and offering invaluable feedback along the way. Meetings weren't always easy as conversations between family members got very honest at times but with guidance and the commitment to persevere a way through was eventually found.  A heartfelt thank you Michelle. 

PSL is an invaluable service when the going gets tough. I can't recommend enough! 

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Responses

Response from Rhona Hawkins, Service Manager, Parent Support Link, Inclusion 2 weeks ago
Rhona Hawkins
Service Manager, Parent Support Link,
Inclusion
Submitted on 07/11/2025 at 13:05
Published on Care Opinion at 13:05


Thank you so much for your thoughtful words. We’re so glad to hear that Michelle and the Southampton team were able to support you and your family through such a challenging time. Your feedback means a great deal to us, and we’ll be sure to share your appreciation with Michelle.

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