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Staff kept me calm, informed, and comfortable

Posted By Claire94

"Staff kept me calm, informed, and comfortable"

About: Dundee Community Podiatry

(as the patient),

I recently went in to have an ingrown toenail removed at Broughty Ferry Health Centre.  

I was very nervous as this is the first time I've had this type of procedure done, the staff were wonderful in keeping me calm, informed, and comfortable. 

I'm really bad with names so I don't remember the group that worked on me, I know the one removing my nail was a student nearing the end of her studies, she did a fantastic job and was so patient with me being as nervous as I was.  I really think she'll do great in career, and I wish her the best in her studies.

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Responses

Response from Elaine Booth, Perth and Kinross Health & Social Care Partnership last week
Elaine Booth
Perth and Kinross Health & Social Care Partnership

Submitted on 07/11/2025 at 12:23
Published on Care Opinion at 12:23

picture of Elaine Booth

Thank you so much for taking the time to share your kind feedback following your recent procedure at Broughty Ferry Health Centre.

I was delighted to hear that our team helped you feel calm, informed, and comfortable throughout your experience. It’s especially heartening to know that Heather, our student podiatrist, made such a positive impression — your encouragement will mean a great deal to her as she completes her studies and begins her career.

I will make sure your message is passed onto everyone involved in your care. Feedback like yours is incredibly valuable and appreciated.

Wishing you a speedy recovery from your surgery.

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