"I had never felt more embarrassed"

I had to go to A&E because my body shut down and I was losing control of my breathing, pains down my left arm and I couldn’t properly feel my arms or legs and I was going through faint/dizzy spells. I was hyperventilating and experiencing a lot of panic as I didn’t understand what was happening to me.

The first member of staff I spoke to on reception was really helpful and calm. but as soon as I seen the triage nurse I was met with a barrage of laughter and asking why I was crying so much. I had never felt more embarrassed or a waste of space for coming to a place that I thought would tell me what is wrong with me or give me some guidance.

I found the rest of the reception staff very abrasive and I feel they handled quite a few serious situations in that wait room with complete ignorance.

I will not be going back there if I can.