Text size

Theme

Language

"I was looked after royally"

About: North Devon District Hospital / Endoscopy

(as the patient),

I had a colonoscopy at NDDH in May 2024, this was not the first time I had experienced this procedure but it was the first time I was fully awake. I was not looking forward to it when I heard I was going to be awake but I need not have worried. I was looked after royally by the team led by I think Mr. Pearl.

I had discomfort from my back which I had damaged slightly prior to going to NDDH but I was given time to move when asked and the actual procedure  was painless and I was kept informed of all that was happening during my time in the Theatre.

The care I received both in and out of the Theatre was not unexpected as I have experienced this every time I have visited NDDH but it was still very much appreciated, you Guys are so under rated working on a Sunday on a Bank Holiday weekend.

Thank you all so much and you deserve so much more than the public standing outside clapping you (but I did) I think you are the ones who should be rewarded both monetary wise as accolade wise.

You will excuse me if I say thank you and I hope I never meet you again in those circumstances.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jo Williams, Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 4 days ago
Jo Williams
Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 12/11/2025 at 16:07
Published on Care Opinion at 16:07


Dear The Voice,

Thank you for taking the time to share your story on Care Opinion and I am sorry for the delay in answering you.

It is such a positive, glowing feedback and so lovely to receive! The service we deliver is a role we take very seriously and we aim to make sure every patient is treated as an individual with professional, friendly care.

Even though it has been some time I hope your back has greatly improved and causing you less discomfort!

Once again thank you for your positive feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k