Text size

Theme

Language

"My son autism diagnosis"

About: Children & Young People Physical Health / Rotherham Children's Neuro Development Service

(as a relative),

After a long time we finally got the appointment for my son for autism diagnosis, I have to say that throughout the whole assessment we’ve been treated with care and support, I felt heard and understood by Ashley Neurodevelopmental Practitioner that was very professional and explained the process and listened with patience, everything that I needed to say, he was amazing in talking to my son about the result of his diagnosis in a very comprehensive way, he left no doubts , answered all the questions that we had and gave us instructions of what to do next to help our son. I am very grateful for the way we’ve been treated , for the care and the service provided. Thank you for being this caring and friendly professional to us in such important time of our life!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Caroline Jefferies, Team Manager, Children's Care Group, Rotherham, Doncaster and South Humber NHS Foundation Trust 8 hours ago
Caroline Jefferies
Team Manager, Children's Care Group,
Rotherham, Doncaster and South Humber NHS Foundation Trust
Submitted on 05/11/2025 at 11:42
Published on Care Opinion at 11:42


picture of Caroline Jefferies

Good Morning,

My name is Caroline and I am one of the team managers for the neurodevelopmental pathway.

Firstly, I must acknowledge that the current waiting time to see us is far longer than we would want it to be, and we continue to work hard to reduce this.

I am pleased to hear that once you were seen, that you had a positive experience with Ashley and that the care and treatment provided was caring and professional.

Thank you for taking the time to upload your feedback which I have shared directly with Ashley and the wider team.

I wish you and your son all the best for the future.

Kind Regards,

Caroline Jefferies

Neurodevelopmental team manager - Rotherham and North Lincs.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k