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"The greeting and assistance take away the anxiety"

About: Heavitree Hospital Nightingale Hospital Exeter Royal Devon & Exeter Hospital (Wonford)

(as the patient),

I have been greeted and had assistance offered to find my way at the Wonford, Heavitree and Nightingale Hospitals.

The service offered makes a massive difference to attending appointments and is so valuable to patients. It takes away the anxiety of navigating a new environment and the kindness shown lessens anxiety.

It is much appreciated!

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Responses

Response from Sanisha Renney, Project Support Officer - Nightingale Management Team, Nightingale Hospital, Royal Devon University Healthcare NHS Foundation Trust 2 weeks ago
Sanisha Renney
Project Support Officer - Nightingale Management Team, Nightingale Hospital,
Royal Devon University Healthcare NHS Foundation Trust

Provide project and administrative support to the Nightingale Management Team.

Submitted on 07/11/2025 at 12:10
Published on Care Opinion at 12:10


picture of Sanisha Renney

Dear dracoxt73,

My name is Sanisha and I am the Project Support Officer at Nightingale.

Thank you for your lovely feedback.

We’re delighted to hear that our teams at Wonford, Heavitree, and the Nightingale Hospitals were able to offer you such helpful support. It’s wonderful to know that their kindness and guidance made your visit easier and less stressful.

Your appreciation will be shared with everyone involved – thank you again for taking the time to let us know.

Many Thanks

Sanisha Renney

Project Support Officer

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