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"Xray"

About: Lochaber (Belford) Hospital / Radiography

(as the patient),

I feel as though the standard of care I received during my Lumbar spine and pelvis Xray was terrible. The radiologist did not introduce themselves, they barely spoke to me and they did not explain what was going to happen/what they were doing. As I have never had an Xray before, I was really anxious and, to be completely honest, they exacerbated this. During the Xray, when lying on my back, they moved my knees to the position they needed them in but did not explain what position to be in or what they needed from me. I must have moved slightly, and they repositioned me quite roughly - this was very uncomfortable and hurt. I was then told to lie on my side and, again, was repositioned in a way which I found quite harsh and was very uncomfortable. I honestly felt like cattle and was very anxious/annoyed/uncomfortable. I understand the hospital is very busy, but there is no excuse for treating patients like this. I was not treated with care, compassion or dignity. 

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