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Fabulous nurse

Posted By Orcaturtle97

"Fabulous nurse"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

Senior nurse Abbie who did my treatment, made me feel reassured throughout and she talked with me during the procedure to keep me distracted. She was brilliant easing my anxiety and making me feel better during the process.

This is the 5th implant I’ve had and by far was my best experience in having it done.

Please pass on my feedback to Abbie and say thank you for me. I really appreciated her. Fabulous nurse.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last week
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 07/11/2025 at 09:34
Published on Care Opinion at 09:34

picture of Andrew Garratt

Hi Orcaurtle97,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I have shared your story with Abbie and she will be pleased that she was able to reassure you and keep you distracted during your appointment. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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