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"Feel so hopeless"

About: Arran Resource Centre General practices in Greater Glasgow & Clyde

(as a service user),

Have been struggling with anxiety disorder since as long as I can remember. Been medicated for it since my early 20s over 10 years ago. Recently it has been out of control. GP is doing what they can with medication and trying to work it out but I needed some further assistance. Due to dealing the severe anxiety symptoms for so long, my mood just crashed through the floor leaving me with that lovely depression and anxiety combo. 

I was referred to the Arran resource centre by my GP for emergency referral. Had an appointment with the Arran centre made shortly after. Had an appointment and I made it clear about how bad a place I was in. Due to my workplace providing some counselling (which I've already told Arran centre and my GP it isn't working) they have told me there is nothing else they can do for me. Provided me with suicide prevention hotlines and just left to struggle.

I couldn't have been clearer about how bad I was feeling. I don't know what you need to do to be taken seriously. Another great experience with the NHS. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 weeks ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 04/11/2025 at 15:54
Published on Care Opinion at 15:54


picture of Nicole McInally

Dear Serpenssd46

Thank you for taking the time to share your experience.

We are very sorry to hear about the difficulties you’ve been facing and that you have been left feeling unsupported.

We would encourage you to contact the Arran Resource Centre to discuss your concerns and the outcome of your previous appointment. You can contact the centre on 0141 232 1200.

Thank you

Nicole

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