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"Day surgery, removal of a cyst from the scalp"

About: Freeman Hospital / General surgery

(as the patient),

The treatment from beginning to end was outstanding. The care, time and attention that was afforded to me was amazing. Every staff member make me feel secure and in good hands throughout the process. People like to say the NHS is broken and destroyed and that the point of care is poor. This is far from reality in most things, in my experience. We are so lucky we have this service and these altruistic staff members. 

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Response from The Newcastle upon Tyne Hospitals NHS Foundation Trust 2 weeks ago
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Submitted on 05/11/2025 at 10:48
Published on Care Opinion at 10:48


Thank you for taking the time to leave your feedback regarding your care at the General Surgery, Freeman Hospital. We are pleased that you found your treatment to be outstanding and the staff made you feel secure and in good hands. We will forward your comments to the department concerned, who will share with the team involved in your care.

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