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"Very friendly, comforting and helpful"

About: Dame Carol Detoxification Service

(as a service user),

When I arrived I was warmly welcomed by the staff.

We went through a bag search, and I began my detox.

The medication worked really well, and there were always staff and nurses around to talk to if I needed help.

All members of staff were very friendly, comforting and helpful. My favourites were Michelle, Lisa and Lee.

We always had something to do during the days, and all meetings were voluntary, I found that more active you are the faster the days pass by.

A big thank you to all the staff!!!!!

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Responses

Response from Emma Smith, Bed Manager, Dame Carol Detox Service, Inclusion 2 days ago
Emma Smith
Bed Manager, Dame Carol Detox Service,
Inclusion
Submitted on 05/11/2025 at 08:14
Published on Care Opinion at 08:14


Hello taurusqr97;

Thank you so much for taking the time to leave us feedback with regards to your treatment journey with us.

It's great that you felt welcomed when you arrived to begin your detox. I am glad the medication worked well for you and you felt supported by all staff.

We're really thankful for your feedback, I shall pass on your kind words to the team and we wish you all the best for the future.

Emma Smith Bed Manager

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