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The experience was fantastic

Posted By Happy customer Edinburgh

"The experience was fantastic"

About: Trauma & orthopaedics / Orthopaedic National Treatment Centre

(as the patient),

Had my hip operation in Falkirk Victoria hospital earlier this year.

From start to finish the experience was fantastic. The surgeon was Mr Rehman and he has done a fantastic job on my hip.

I have had no issues with the operation from start to finish.

The staff on the ward were really nice and helped me a lot.

Would not hesitate to recommend this hospital and the surgeon.

Well done team Victoria hospital.

Thank you. 

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Responses

Response from Briony Klos, Senior Charge Nurse, National Treatment Centre, VHK, NHS Fife yesterday
Briony Klos
Senior Charge Nurse, National Treatment Centre, VHK,
NHS Fife

Submitted on 04/11/2025 at 18:23
Published on Care Opinion at 18:23

picture of Briony Klos

Hello,

Thank you for taking the time to provide this lovely feedback. All feedback received is valued and appreciated, as this allows our team to review and adapt practice, to ensure care delivered is of high quality.

I am so pleased to read that you found the experience to be fantastic. We hope all patients have a positive experience at the National Treatment Centre Ward. As a team we hope to provide patients with the support and information they need, to reach their full potential. Hence, it is great to know that you found staff to be supportive and have a nice demeanour, during your stay with us.

I will pass on your kind words to Mr Rehman and the NTC team, thank you.

I hope you are recovering well following your hip operation.

Wishing you all the best with your future recovery.

Take care,

Briony Klos

Senior Charge Nurse

National Treatment Centre Ward

VHK

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