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"Very kindly secured me a parking space"

About: University Hospital Monklands University Hospital Monklands / Radiology

(as a relative),

I had to take my dad for an X-ray and was slightly concerned as to how I’d manage to get him there, park the car and manage his wheelchair.

I pulled up to the main door fully expecting to leave my dad in his wheelchair then go and park my car. I just wanted to say that the parking attendant (I think he was called Dean) noticed I was struggling and very kindly secured me a parking space and immediately eased the level of anxiety for my father and me. He also made sure we knew where the X ray department was.

I just wanted to thank him for his service as it was greatly appreciated and made a stressful situation very manageable. 

Our experience in X-Ray was also speedy!

Thanks to all concerned. 

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Response from Lesley Sharp, Deputy Diagnostic Service Manager, University Hospital Monklands, NHS Lanarkshire yesterday
Lesley Sharp
Deputy Diagnostic Service Manager, University Hospital Monklands,
NHS Lanarkshire
Submitted on 04/11/2025 at 16:24
Published on Care Opinion at 16:24


picture of Lesley Sharp

Dear hydrakj34,

Thank you very much for your kind words and feedback and that your radiology visit was a positive one.

I will make sure that it is passed on to the Radiology team.

Hope your Dad recovers well.

Kind Regards

Lesley

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