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"Heart failure & recovery journey"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Cardiology Specialist Therapy Services / Nottingham West Heart Failure Team

(as a service user),

Around February, I noticed that my body was continuously swelling, I had difficulty breathing, and I wasn't sleeping well. Because I was scared, I foolishly waited until it became quite serious to go to the GP. Thankfully, the GP quickly referred me to QMC. I saw several doctors in different specialties and was diagnosed with a pulmonary embolism and heart failure! Under the incredibly professional treatment and care of the doctors and nurses, I was finally able to go home. Initially, I still had a lot of worries, but thankfully a specialist nurse, Shelly, was arranged to visit me regularly at home to adjust my medication. Thanks to this amazing recovery, I must express my gratitude to Shelly and the doctors.

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Responses

Response from Kelly Morley, Patient Experience Officer, Patient Experience and engagement, Nottingham university hospitals 2 weeks ago
Kelly Morley
Patient Experience Officer, Patient Experience and engagement,
Nottingham university hospitals
Submitted on 05/11/2025 at 16:11
Published on Care Opinion at 16:11


Dear Patient,

Thank you for sharing your recent experience of our hospitals we are so sorry to read that you experienced such a serious illness.

I will of course pass on your gratitude to shelly and the doctors that you have mentioned in your review.

Kind regards and best wishes,

Kelly – Patient Experience Officer

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Response from Ilona Cannon, Team Lead, Cardio Respiratory Services (South Notts), Community Health Services 2 weeks ago
Ilona Cannon
Team Lead, Cardio Respiratory Services (South Notts),
Community Health Services
Submitted on 11/11/2025 at 16:30
Published on Care Opinion at 16:30


Dear footballkk54,

Many thanks for taking the time to share your experiences, I'm sorry to hear the difficulties you've had with your health and the worries this caused you.

I'm glad to hear that one of our specialist nurses, Shelley, was able to support you with these worries, and with your recovery. I'll be sure to share this feedback with her.

Wishing you all the best for your future health and wellbeing.

Ilona

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