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Gallbladder removal

Posted By Laurabx24

"Gallbladder removal"

About: Queen Elizabeth University Hospital Glasgow / General surgery (Wards 9a, 9b, 9c & 9d)

(as the patient),

What can I say? Everything was brilliant from the very first interaction. Was kept in for a week and was cared for by the most amazing caring people all the way through from the cleaners to the doctors. Nothing was ever too much trouble- lovely staff.

Everything was excellently explained what was going to happen. I know the food in hospitals is not to everyone’s taste but I thought it was great!! Only had one meal I wasn’t too sure about the whole time. The soup in particular was fantastic.  

I have absolutely no complaints about my time in the hospital and it will always be a nice memory for me of the nhs at its best. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 days ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 10/11/2025 at 12:29
Published on Care Opinion at 12:29

picture of Kevin Torbet

Dear Laurabx24

Thank you so much for taking the time to share your lovely feedback about your recent stay in hospital. We’re delighted to hear that you received such excellent care from every member of the team — from our cleaning staff to the doctors — and that you felt well supported and informed throughout your stay.

It’s also great to know you enjoyed the meals provided, especially the soup! Our catering and ward staff will be so pleased to hear your kind words and to know that their efforts helped make your experience a positive one.

Your comments truly reflect the dedication and teamwork of our staff, and we’ll make sure your appreciation is shared with everyone involved in your care.

Thank you again for recognising the hard work and compassion of our NHS teams — your feedback means a great deal to us all.

Kind regards

Kevin

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