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"No Available Appointments"

About: Sexual Health Services - Shropshire (Open Clinic)

(as a service user),

It’s extremely difficult to access appointments through the online booking system. There never seem to be any appointments available, and there’s no information provided about when new slots are released. This makes it impossible to plan or know when to check back.

Additionally, the online information regarding HPV vaccination states:

“We recommend some men who have sex with men receive vaccinations for Mpox and Hepatitis A, and those under 46 years of age should also receive Human Papilloma Virus (HPV) vaccination. HPV infection causes genital warts and certain cancers, in particular anal cancer. You can access these vaccinations free of charge from most sexual health clinics.”

However, in practice, accessing these vaccinations or even getting an appointment to discuss PrEP has been very difficult due to the lack of available slots. It feels like services that are meant to be accessible are being denied simply because appointments cannot be booked.

It would be really helpful if clearer information were provided about when appointments become available, and if more availability were made for essential services like vaccination and PrEP discussions.

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Responses

Response from Sehra Mehta, Clinical Service Manager for Shropshire Openclinic sexual health service, South Staffordshire sexual health service, MPFT yesterday
Sehra Mehta
Clinical Service Manager for Shropshire Openclinic sexual health service, South Staffordshire sexual health service,
MPFT

I manage the sexual heath staff and service for Soth Staffordshire

Submitted on 04/11/2025 at 16:07
Published on Care Opinion at 16:07


picture of Sehra Mehta

Thank you for highlighting your difficulty in getting an appointment with our service. We do open up appointments 2 weeks in advance but I would be very happy for you to contact me to facilitate you booking into our clinic for PrEP and or vaccinations if this would be helpful.

my email is sehra.mehta@mpft.nhs.uk

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