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"Best staff and treatment"

About: The Princess Royal Maternity Unit / Gynaecology

(as the patient),

I was recently admitted for surgery to remove vulval cancer. The staff at the SDAU were lovely, got me organized and took me up to Gyn theatres. All the theatre staff were all so kind and professional, which put me at ease.

When I was admitted to Ward 56 for recovery I was looked after with kindness, compassion and a good dose of laughter.

Unfortunately, I had complications and had to return to theater a further 3 times. What was a very traumatic and emotional experience was made much more bearable by the wonderful staff who helped both myself and my husband. When feeling very vulnerable and fragile I was cared for with empathy, given my dignity back, and was able to come through the other side smiling.

The ward was so busy, but every single person would give you their time and help when needed. If I had any questions they were answered, if I needed something from my wee cupboard (when I was on bed rest) nothing was too much trouble. In the very trying times we are having our NHS gets bad press, the entire staff of this ward from domestics and porters through to all the HCSWs, nurses and doctors are dedicated and are an absolute credit to GGC.

From the two Sharons washing my hair for me so that I felt more comfortable, to having a great chat and laughing with Carol, Tricia and Elaine about lunches. Sophie singing to me was a particular highlight, Holly talking about secret santa and Christmas nights out, all of these were exactly the distraction that I needed to make me see things weren’t so bad. Taylor, both Caitlyns, both Emmas, Heather, Jemma, Jen, Kim, Bridie, Bianca, and everyone else that I know I will have missed, thank you. From the bottom of our hearts, thank you. 

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Responses

Response from Nikki Harvey, Lead nurse -Gynaecology, Gynaecology, NHS Greater Glasgow and Clyde yesterday
Nikki Harvey
Lead nurse -Gynaecology, Gynaecology,
NHS Greater Glasgow and Clyde
Submitted on 04/11/2025 at 16:00
Published on Care Opinion at 16:00


picture of Nikki Harvey

Dear ThoughtYouWouldBeTaller,

Thank you so much for taking the time to share your lovely and detailed feedback following your stay with us. It truly means a great deal to read your kind words about your care and the staff who supported you during such a difficult time.

I’m delighted to hear that the SDAU and theatre teams helped you feel at ease, and that our Ward 56 team cared for you with such compassion, empathy, and good humour throughout your recovery. Your reflections capture exactly what we strive for — kindness, dignity, and a little bit of laughter, even in the most challenging circumstances.

Your message has been shared with everyone you mentioned — Sharon, Sharon, Carol, Tricia, Elaine, Sophie, Holly, Taylor, both Caitlyns, both Emmas, Heather, Jemma, Jen, Kim, Bridie, Bianca, and the wider Ward 56 team. They were truly touched to know how much their care and small acts of kindness meant to you and your husband.

On behalf of all of us, thank you for recognising the whole team’s hard work and dedication. We are so pleased to know that you felt supported and cared for throughout your time with us. Wishing you all the very best for your continued recovery.

With warmest regards,

Nikki
Nikki Harvey
Lead Nurse – Gynaecology

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