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"An overall good experience"

About: South Down / Treatment rooms

(as the patient),

Mary and Cathy, treatment room staff,  were at all times pleasant. Professional and helpful. . My leg ulcers were cared for for one year..my care plan was explained to me and no change was made until I was happy with same taking into consideration the importance of the change....I was always left comfortable and one ulcer now completely healed and second one almost there...I have no complaints at all...reception staff also lovely, pleasant and helpful..and a really nice clean clinic....an overall good experience....

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Responses

Response from Mark Ryan, Primary Care Lead Nurse, Integrated Care Team, Adult Community Services Directorate, Southern Health and Social Care Trust last week
Mark Ryan
Primary Care Lead Nurse, Integrated Care Team, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 04/11/2025 at 14:30
Published on Care Opinion at 14:30


Hi Teamwork,

Thank you for taking the time to tell us about your experience in Kilkeel Treatment Room.

I am delighted to read that Mary and Cathy were pleasant, professional and helpful at all times and that one of your leg ulcers is healed and the second almost healed.

Your feedback will be shared with Mary and Cathy.

Kind Regards

Mark

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