"Housekeeper"

About: Queen Elizabeth University Hospital Glasgow / General medicine (Wards 5d) Queen Elizabeth University Hospital Glasgow General medicine (Wards 5d) Glasgow G51 4TF

Posted by Qweir (as a parent/guardian), last week

Jim was friendly and happy to assist with heating issue on ward.
He was able to get contractors out and hopefully the ward is a lot cooler tonight.

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Kevin Torbet

Admin Assistant, Patient Experience and Public Involvement,

NHSGGC

Submitted on 11/11/2025 at 09:36

Published on Care Opinion at 09:36

Dear Qweir
Thank you for taking the time to share your feedback on Care Opinion.
We’re delighted to hear that Jim was able to assist promptly with the heating issue on the ward and that his support helped improve the environment for patients and staff.
Your kind comments will be passed on to Jim and the estates team — they work hard behind the scenes to keep our wards running smoothly, and your recognition of their efforts is greatly appreciated.
Kind regards
Kevin

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