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Friendly and supportive

Posted By Appreciative NHS user

"Friendly and supportive"

About: Perth and Kinross Health & Social Care Partnership / Public Dental Service (Tayside)

(as a service user),

I had toothache that had lasted on and off for 5 days. I rang for an emergency consultation and was seen that morning.

As usual Mary was very friendly and supportive. An xray was taken and we discussed my options, I decided to opt for an extraction. I was very grateful it was done there and then. I was advised of my aftercare routine to prevent issues and given a leaflet to reinforce this. Also advised to contact them should I be concerned or if it was the weekend contact NHS24. 

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Responses

Response from Gillian Elliott, Deputy Clinical Dental Director, Public Dental Service, NHS Tayside yesterday
Gillian Elliott
Deputy Clinical Dental Director, Public Dental Service,
NHS Tayside

Submitted on 03/11/2025 at 18:38
Published on Care Opinion at 18:38

picture of Gillian Elliott

Thank you very much for taking the team to write such lovely feedback. I'm sorry to hear you have had toothache recently but very glad to hear you were able to access the treatment you needed. We aim to treat all emergencies as quickly as possible as it is never easy to be in pain. Thank you for your feedback.

Best Wishes

Gillian Elliott

Deputy Clinical Dental Director

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