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"End of life care"

About: Altnagelvin Area Hospital / Renal unit Older People’s Services / District Nursing Palliative Care Services / Palliative care Just in case Boxes service Rapid Response Teams / Rapid response team Derry/ Londonderry

(as a carer),

My Father was in the final stages of his life with end stage kidney failure, it was really difficult to know what to expect and how to best manage him at home - my brother and I, alongside the incredible carers from NW Care and Glencaring care teams were keen to ensure he remained at home with his family.

We received an exceptional and responsive service from District Nursing and Rapid Response Nurses who were so compassionate and skilled in delivering excellent care at home during a really difficult and uncertain time. They provided us with practical equipment, guidance, endless support and in the moments around the passing of my dad - Jenna (district nurse) was brilliant - so kind and caring.

Given this support my brother and I were able to honour my dad's wishes and keep him at home. He passed away comfortable surrounded by his family and this really only possible due to the care and support from the nursing team. We extend our thanks and heart felt gratitude for the service the delivered up to, during and after this passing.

I would also like to thank the Renal Service for the monitoring of his kidney function and the support and service they provided in the years prior to my Dad's passing - this too was an excellent service.

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Responses

Response from Angela McDaid, Staff Nurse Rapid Response, PCOP, WHSCT 4 weeks ago
Angela McDaid
Staff Nurse Rapid Response, PCOP,
WHSCT
Submitted on 10/11/2025 at 17:27
Published on Care Opinion at 17:27


Hello, my name is Angela Mc Daid and I am one of the staff nurses with Rapid Response in Gransha Park.

Thank you for taking the time to share your experience with the team.

We always appreciate feedback as it allows us to continually assess the service.

We are delighted to hear that you and your family had a positive experience with the team, especially at such a difficult time.

We always endeavor to respect patients wishes and support the family both emotionally and practically.

I will pass your comments on to the staff involved.

We send our regards to you and your family.

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