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No forwarded prescription

Posted By Littlemarg

"No forwarded prescription"

About: St Helens Hospital / Urology

(as a service user),

Appointment at urology dept St Helens hospitals a couple weeks ago, was told prescription would be sent to my GP, not heard anything from my GP regarding this, nothing on my NHS app, so assuming nothing was sent, and no report has been sent, not sure if follow up appointment is needed as it wasn't made clear

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Responses

Response from Mersey and West Lancashire Teaching Hospitals NHS Trust yesterday
Mersey and West Lancashire Teaching Hospitals NHS Trust

Submitted on 04/11/2025 at 15:45
Published on Care Opinion at 15:45

Thank you for taking the time to post feedback about your recent experience at St Helen's Hospital. We are sorry that there has been a delay in communication regarding your appointment. If you would like any further assistance with this please contact our Patient Advice and Liaison Service:

PALS opening hours: Monday to Friday 09.00am to 5.00pm (excluding bank holidays)

You can contact the team via one of the following methods:

- You can arrange an appointment or drop into the department at any time between office opening hours. To arrange an appointment, please telephone or email the team. Please note, if you do not make an appointment and a PALS Officer is not available when you arrive, you will be required to arrange an appointment either later the same day or an alternative day that suits your availability. - Telephone: 0151 430 1376 (Please note all incoming and outgoing PALS calls are recorded for training and monitoring purposes) - Email: pals@sthk.nhs.uk
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