My mother who is in her 60s has been since 10:30 in A&E, now that I am writing this at 3:40 pm she still has not been seen by the doctor. We can understand she is not a priority because is not a life-threating case but it is more than 5 hours waiting and her symptoms are getting worse. I asked twice in reception and they cannot give us an average time for when they will see her and the only answer is there is not space for her to be seen. It becomes a bit frustrating to experience how many patients who came after her have been called by the nurses or health workers. I wonder if it is because she is not a resident in UK that’s why she has still not been assisted by a health care professional? This is a shame that I can think this way but it is my thoughts and how I feel just now. I contributed here because my mother has the right to be seen and treated with dignity and respect.
"Frustrated by long wait"
About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow Accident & Emergency Glasgow G51 4TF
Posted by Española en apuros (as ),
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