Recently I attended the outpatients department with my very anxious son who had to get his finger checked after his operation, from the moment we were taken through the doors we were greeted with smiling friendly faces which completely changed the atmosphere. We were taken care of by students Hayley and Nicole who were exceptional in making sure my son felt heard and calm. These girls were absolutely amazing and are an absolute credit to the university and the department and should be given a medal for especially their attitude and clear love for what they are doing! The way they explained the whole process of what they were doing to both me and my son as well as taking the time to pause and allow us to ask questions - if not in a student uniform you would never know these girls were still learning.
A massive thank you to Haley and Nicole, The Plastic surgery doctor we seen and staff nurse (im sure her name was Carla) who came in to chat with us and look over the finger also!
"Fantastic Level Of Care for My Son!"
About: Royal Hospital for Children (Glasgow) / Outpatient Department Royal Hospital for Children (Glasgow) Outpatient Department Glasgow G51 4TF
Posted by brantz43 (as ),
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