Text size

Theme

Language

"Trying to access care for parents"

About: Community Services / Access Team Community/District Nursing / Perth & Kinross South District Nursing Older People's Mental Health / South Perthshire Older People's Community Mental Health Team

(as a relative),

There are no easy answers. We feel stressed & sad that although our parents have no financial problems & can afford care they are totally resistant to care & in any event care is difficult to find. Care homes are generally full with no respite places. Private at home care has little availability.

We find we go round in circles, from GP (difficult to contact), social services (unable to provide help without consent) & community mental health team. 

As a result of everything there have been unnecessary hospital admissions (can’t be left at home as no care in place) & harm caused (dementia sufferer spends all her time searching for her husband while he is in hospital).

We can see the crisis approaching (have P of A which works for financial matters but not for welfare) and are unable to take any steps to either prevent or reduce the level of crisis.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Gayle Thomson, Senior Charge Nurse/Team Lead, South Perthshire OPCMHT, Perth & Kinross Health & Social Care Partnership 3 weeks ago
Gayle Thomson
Senior Charge Nurse/Team Lead, South Perthshire OPCMHT,
Perth & Kinross Health & Social Care Partnership

I am the Team Lead for the South Perthshire Older People's Community Mental Health Team

Submitted on 30/10/2025 at 10:59
Published on Care Opinion at 10:59


picture of Gayle Thomson

Dear circinusnp75

Thank you for taking the time to get in touch.

I am sorry to read about the challenges that you are facing in seeking support for your parents. Navigating care service can be complex and I appreciate how difficult this must be for you.

I would be keen to discuss this matter with you in more detail to help clarify the options available and ensure that you are directed to the appropriate support.

Please feel free to contact me in 01764 653173 extension 54459. I am on annual leave week commencing 03/11/25 but available on Friday 31/10/25 if that is suitable.

Kind regards

Gayle Thomson

SCN/Team Lead

South Perthshire OPCMHT

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by circinusnp75 (a relative)

Thanks

I have tried to phone the number you left this afternoon but unfortunately reception is closed so it doesn't seem possible for me to be put through to your extension number.

I have left a message on the ansaphone.

Response from Gayle Thomson, Senior Charge Nurse/Team Lead, South Perthshire OPCMHT, Perth & Kinross Health & Social Care Partnership 3 weeks ago
Gayle Thomson
Senior Charge Nurse/Team Lead, South Perthshire OPCMHT,
Perth & Kinross Health & Social Care Partnership

I am the Team Lead for the South Perthshire Older People's Community Mental Health Team

Submitted on 31/10/2025 at 20:20
Published on Care Opinion at 20:20


picture of Gayle Thomson

Thank you for taking the time to talk with me this afternoon. Please don’t hesitate to get in touch again, if required.

Gayle Thomson

SCN/Team Lead

SPOPCMHT

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by circinusnp75 (a relative)

Thanks for your call & helpful pointers.

We did check the P of A and it has been validly executed and the welfare P of A is activated if the attorneys reasonably believe that capacity has been lost. So legally no Doctor’s certificate is required.

Things have deteriorated again for us - the “carer” parent has been admitted to hospital & we are now caring for the dementia sufferer (who is in a queue to be formally diagnosed).

We have contacted the Council again who were reluctant to accept that the Attorney could act for the dementia sufferer as laid down by the legal document & have explained that as a care package was refused, the file is closed & in order to receive a care package there needs to be another assessment (and there is a waiting list for this) and then there will be a further wait for carers to be found.

There is a queue for a specialist doctor to assess the dementia sufferer and provide a certificate.

To us it seems ridiculous that a further assessment is required- it is not that we are being told there is an issue over eligibility for care & the need is now more than it was as the dementia sufferer has no carer (he is in hospital and in all likelihood will need care on discharge if he lives).

A further assessment seems a waste of public resources - and a further delay. The reality is that there is a shortage of care available so even if eligible it doesn’t exist. We have tried the private sector for care at home - in our area it doesn’t seem to exist.

To obtain help from social services it looks as if we need to abandon the dementia sufferer so she is judged to be in “crisis”. Social services appear to be content to allow vulnerable adults to put themselves at risk - it is convenient for the system if there is a delay in diagnosis & refusal of help by the frail. It means the reality of no carers being available is kicked down the road & nothing needs to be done. File closed.

We are self-employed so have more flexibility than others - but find the situation extremely stressful and believe there is a huge waste of resources - what is required is more carers (not never ending forms, assessments etc).

Opinions
Next Response j
Previous Response k