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"They have shown such empathy and understanding"

About: Community Services / Rotherham Memory Service

(as a relative),

My wife was diagonised with dementia around six months ago and suddenly I was plunged into a world of fear and unknowns. I was immediately contacted by the Rotherham Memory service to attend a meeting to access my wife's condition headed by Ms. Brown.

Following this meeting which give me a clear outline of the condition past, present and future I felt more confident in dealing with my wife's  condition. This was followed by a home visit by Ms. Brown who gave us all the details concerning medication and many contacts covering all the various aspects in connection with the condition including carers assistance, medication and help /community social days etc. 

We have now had our last meeting with the Memory service and are now in the hands of the NHS medical team which I enter with some trepidation following the excellent service we have received from the Memory team who have shown such empathy and understanding .

I would like to mention Ms Brown and Mr Jones in particular for guiding us through a very black and bleak period but thanks to you both we feel we now have the confidence and knowledge to deal with most situations.

Thank You

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Responses

Response from Chrissy Taylor, Team manager, Rotherham Care Group, Rotherham, Doncaster and South Humber NHS Foundation Trust 6 days ago
Chrissy Taylor
Team manager, Rotherham Care Group,
Rotherham, Doncaster and South Humber NHS Foundation Trust
Submitted on 03/11/2025 at 13:03
Published on Care Opinion at 13:03


Dear Wanbill_201

Thank you for your kind feed back which I will share with Vicki, Michael and the team. I am pleased they were able to support you through what can be a very difficult time. We know when we discharge patients it can feel very daunting but if you require any advice in the future please don't hesitate to contact us

Take Care

Kind Regards

Chrissy

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