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"An amazing resource for our family"

About: Ayrshire & Arran Community Services / Speech and language therapy

(as a parent/guardian),

The South Ayrshire Communication Friendly Team have been absolutely fantastic in supporting my child’s communication needs. The communication boards they provide across South Ayrshire are such a valuable resource — they’ve made a huge difference when we are out and about. Using them helps my child understand what to expect and makes new experiences much more positive and manageable.

I’ve also attended some training through the team, which has been an amazing resource for our family. It’s given us practical tools we can use every day to communicate more effectively.

A special mention to Jo, who has been incredible at pointing me in the right direction for support and resources. Her guidance and kindness has been so appreciated.

Making South Ayrshire a truly communication friendly place is so important for children and adults with additional support needs, and this team are doing an great job in making that happen.

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Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 8 hours ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 04/11/2025 at 12:05
Published on Care Opinion at 12:05


picture of Pamela Gibson

Dear herculesjh57

Thank you so much for taking the time to share your feedback with us via Care Opinion.

It’s great to know that the Communication Boards have been able to help your child understand what to expect when you’re out and about which makes new experiences much more positive and manageable for them. We are receiving so many lovely comments about the Communication Friendly Team and the different aspects of this project and how it is helping with communication for all ages. It’s great to know that it has been so beneficial to you and your family.

Our staff really appreciate receiving feedback about the services they provide and it will be my pleasure to share your lovely feedback with the Speech and Language Team who provide these Boards and with Jo in particular.

Please accept my best wishes and thank you once again for taking the time to share your feedback.

Kind Regards

Pamela

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