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"Service we received was exceptional"

About: Royal Hospital for Children (Glasgow) / Day surgery

(as a parent/guardian),

My daughter was in for tonsil/adenoid removal and the care given by all the staff on ward 1A/B was outstanding (especially Nurse Fiona). They talked her through the whole process from start to finish, making sure she understood what was happening at all times and never felt scared.

The NHS often get bad press, but the level of care and service we received was exceptional.

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