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"We are all human and these staff make you also feel human"

About: Castle Circus Health Centre / Torbay Sexual Health

(as a service user),

I had all my tests, treatments, and plans put in place for further tests and treatments.

I have been going to the site since I was around 17.

Every time, all the staff are welcoming, non-judgemental, caring, and honest.

They make things accessible and seem to really care, whether they are advising you on your sexual habits, protecting you from risks, being motherly, having some light-hearted banter, or making sure you’re not hurting yourself, judging yourself, or holding in parts of yourself that you feel guilty or ashamed about.

True heroes.

We are all human, and these staff make sure you also feel human.

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Responses

Response from Lucy Jarrett, Sexual Health Administrator, Devon Sexual Health - Torbay, Royal Devon University Healthcare NHS Foundation Trust 3 hours ago
Lucy Jarrett
Sexual Health Administrator, Devon Sexual Health - Torbay,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 30/10/2025 at 16:06
Published on Care Opinion at 16:06


Good afternoon irregularityrd43,

Thank you for taking the time to provide such lovely feedback for our service. It is lovely to hear about your recent experience with us recently and that you feel that all the staff here are welcoming, non-judgemental, caring, and honest.

I will ensure this feedback is passed onto the team.

For any further information please visit our website on www.devonsexualhealth.nhs.uk or call us on 0300 303 3989.

Kind regards,

Lucy

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