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Really outstanding

Posted By Ella4

"Really outstanding"

About: Queen Elizabeth University Hospital Glasgow / Older Adult Medicine (Wards 51, 54 and 55)

(as a relative),

My aunt was in ward 52 for several weeks from late July this year till October. The care she received from all the staff was amazing.   All the nurses were really outstanding, patient and  worked hard at creating a nice environment in the ward.  Lauren the activities coordinator was a star, and the patients loved her. 

I can’t say anything bad about ward 52, a fantastic group of staff.   A heartfelt thank you from me. 

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Responses

Response from Joanne Maxwell, Interim Lead Nurse, Older People and Stroke Services - South Sector, NHS Greater Glasgow and Clyde 2 weeks ago
Joanne Maxwell
Interim Lead Nurse, Older People and Stroke Services - South Sector,
NHS Greater Glasgow and Clyde

Submitted on 29/10/2025 at 13:38
Published on Care Opinion at 13:43

Dear Ella4

Thank you so much for taking the time to share your experiences of the care your Aunt received in ward 52 QEUH. I am delighted to hear your thoughts about the care and environment and will ensure your kind comments are passed onto Lauren and all of the team.

Kind Regards

Joanne Maxwell

Interim Lead Nurse, Older People & Stroke Services

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Response from Pauline Anderson, Senior Charge Nurse, Ward 52, Queen Elizabeth University Hospital, NHS Greater Glasgow and Clyde 2 weeks ago
Pauline Anderson
Senior Charge Nurse, Ward 52, Queen Elizabeth University Hospital,
NHS Greater Glasgow and Clyde

Senior Charge nurse in Dementia/Delirium

Submitted on 30/10/2025 at 09:50
Published on Care Opinion at 11:23

Dear Ella4,

Thank you so much for taking the time to share your thoughts, we are all very grateful for your kind words.

We all work very hard in ward 52 to ensure all patients receive the highest standards of care possible. We strive to make the ward as comfortable for our patient as we can to ensure their stay is as stress free as we can make it.

We all agree that Lauren does a great job and I have passed on your thanks to her and all the team.

We all hope your aunt has settled in well to her new place, and wish you all the very best for the future.

Kind Regards

Pauline Anderson

SCN

Ward 52

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