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So pleasant and professional

Posted By trapperrg64

"So pleasant and professional"

About: Causeway Hospital / Day Procedure Unit

(as the patient),

Having a real phobia with anything medical, I can do nothing but praise the team that looked after me and carried out my procedure, from start to finish I was put at ease.

From Jacqui who checked me in and made me the best tea and toast in recovery. Mr. Alexander who gave me the good stuff. The consultant wish I could remember the gentleman's name but took the time to put me at ease and the nurses in recovery, all so pleasant and professional. 

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Responses

Response from Charlotte McKeeman, Ward Sister, Day Procedure Unit, Causeway Hospital, NHSCT 5 days ago
Charlotte McKeeman
Ward Sister, Day Procedure Unit, Causeway Hospital,
NHSCT

Submitted on 29/10/2025 at 10:01
Published on Care Opinion at 10:01

Hi there

Thank you for getting in touch with your kind words regarding your time within our unit. I am delighted to hear that all went well and you had a positive experience. Coming for a procedure can be daunting and I am glad we were able to make your experience positive. I will pass on your kind words to all the staff

Many thanks

Charlotte McKeeman

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