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Made the whole experience as easy and painless

Posted By Decanter

"Made the whole experience as easy and painless"

About: Royal Devon & Exeter Hospital (Wonford) / Trauma and orthopaedics

(as a service user),

Admitted for a Primary Total Hip Replacement on a Saturday morning; operation on the Saturday afternoon. Overnight on the Dyball ward, and discharged home at about 1200 on the Sunday

Absolutely brilliant treatment and service from everybody involved. It could not have been any better; From the surgeon, anaesthetist and all the the nurses and support staff involved. Every body was exceptional; all caring and professional people.

My heart felt thanks to every one involved who made the whole experience as easy and painless as possible. Thank you all.

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Responses

Response from Katie Gumede, Clinical Nurse Manager (Eastern Services), Dyball Ward (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust yesterday
Katie Gumede
Clinical Nurse Manager (Eastern Services), Dyball Ward (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 06/11/2025 at 07:31
Published on Care Opinion at 07:31

Dear Decanter,

Thank you for taking the time to share your feedback about your recent hospital admission.
We are so pleased to hear that you had a positive experience. Our team is always striving to provide the best possible care, and they will be delighted to know that their efforts made a difference for you.

Feedback like yours truly boosts morale and reassures our staff that they are doing a great job.

We wish you all the best in your continued recovery.

Warmest regards

Katie Gumede, Clinical Nurse Manager, Dyball Ward

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Decanter (a service user)

Thank you for responding, even though I know you are all incredibly busy. I meant every word I said, and feel that I am recovering quickly.

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