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"Excellent care"

About: Royal Infirmary of Edinburgh at Little France / Occupational Therapy Royal Infirmary of Edinburgh at Little France / Physiotherapy Royal Infirmary of Edinburgh at Little France / Trauma and Orthopaedics

(as a relative),

My dad spent a week in Ward 109 Edinburgh Royal Infirmary after a fall and traumatic fractures. The care received from all of the staff, nursing, physio, medics and OT was second to none. In a very busy ward staff were attentive, friendly and extremely caring. My dad always felt well cared for and never waited for a buzzer to be answered or medication to be given. His room was always clean and tidy and his belongings were looked after at any time of day we visited. We wanted a quick discharge home and this was expedited and communication was excellent.  We can't thank all of you enough. Onwards and upwards with rehab x

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Responses

Response from Orla Prowse, Physiotherapy Head of Service, Acute Division (Adults), NHS Lothian 4 days ago
Orla Prowse
Physiotherapy Head of Service, Acute Division (Adults),
NHS Lothian
Submitted on 27/10/2025 at 11:40
Published on Care Opinion at 11:46


Thank you for your feedback and experience. The team will very much appreciate this.

I wish your Dad well with his ongoing rehab and recovery.

Orla Prowse, Head of Service, Physiotherapy

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Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian 3 days ago
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian
Submitted on 28/10/2025 at 17:33
Published on Care Opinion at 17:33


picture of Michelle Jack

Thanks on behalf of the RIE teams it is good to hear you were well looked after. I do indeed hope your dad is doing well with his recoevery.

Michelle Jack

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